Terms and Conditions

Last Updated: August 26, 2026

These Terms and Conditions govern your use of the website, digital tools, training materials, products, and services offered by Ellie Canty Design Services through elliecanty.com and through any related service agreement, invoice, proposal, booking page, or written communication.

By accessing this website, purchasing a product or service, submitting payment, registering for an account, booking a service, or otherwise using our services, you agree to these Terms and Conditions.

If you do not agree to these Terms and Conditions, do not purchase or use the applicable services.

1. About Ellie Canty Design Services

Ellie Canty Design Services provides marketing, design, digital, educational, and related business services.

Services may include, depending on availability and the specific agreement:

• digital marketing;
• local SEO;
• WordPress SEO;
• Google Business Profile management;
• website design;
• social media marketing;
• social media content;
• email marketing;
• graphic design;
• brochures;
• business cards;
• flyers;
• business apparel design;
• marketing strategy;
• consulting;
• training;
• digital resources;
• online tools and generators; and
• other related marketing or design services.

The exact scope of any paid project will be determined by the applicable proposal, invoice, service description, statement of work, written agreement, or other written confirmation.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to purchase services from Ellie Canty Design Services.

If you purchase services on behalf of a company, organization, church, nonprofit, or other entity, you represent that you have authority to bind that entity to the applicable agreement.

3. Service Agreements

These website Terms provide general rules governing your relationship with Ellie Canty Design Services.

Certain services may also be governed by a separate:

• proposal;
• statement of work;
• invoice;
• contract;
• service agreement;
• subscription agreement; or
• project-specific written terms.

If a project-specific agreement conflicts with these Terms, the project-specific agreement will control with respect to that project.

4. Client Responsibilities

You are responsible for providing information, materials, feedback, approvals, passwords, access credentials, photographs, files, copy, business details, and other items reasonably necessary to perform the agreed services.

You agree that information you provide will be accurate to the best of your knowledge. Delays in providing required information, feedback, approvals, access, or materials may delay completion of the project. Ellie Canty Design Services is not responsible for delays caused by missing or late client materials, third-party outages, platform restrictions, technical failures outside our reasonable control, or other circumstances that prevent timely completion.

5. Accuracy of Client-Provided Information

You are responsible for reviewing and approving factual information before publication. This includes, where applicable:

• business names;
• addresses;
• telephone numbers;
• pricing;
• hours;
• product information;
• service descriptions;
• legal disclosures;
• claims;
• professional credentials;
• customer information; and
• advertising statements.

You must promptly notify us if information supplied for publication is incorrect.

6. Client Materials and Permissions

You represent that you own, license, or otherwise have permission to provide any materials you submit for use in a project. This includes photographs, logos, trademarks, text, videos, music, testimonials, customer information, designs, fonts, and other intellectual property. You agree not to provide materials that infringe another person's copyright, trademark, privacy, publicity, or other legal rights. You are responsible for obtaining releases or permissions necessary for materials you ask us to publish or use.

7. Marketing Results

Marketing services involve variables that cannot be completely controlled by Ellie Canty Design Services.

We do not guarantee:

• specific Google rankings;
• placement in the Google local pack;
• specific search traffic;
• a particular number of leads;
• social media reach;
• follower growth;
• sales;
• revenue;
• review volume;
• conversions;
• engagement;
• email open rates;
• advertising performance; or
• any specific financial result.

Search engines, social platforms, advertising platforms, email providers, algorithms, competitors, customer behavior, economic conditions, platform policies, and other outside factors can affect performance. Any projections, forecasts, estimates, examples, or expected outcomes are informational and should not be interpreted as guarantees.

8. SEO Services

SEO is an ongoing process. Search engines determine rankings and may change algorithms, policies, indexing practices, search features, and ranking factors without notice.

Ellie Canty Design Services does not control Google or any other search engine. SEO recommendations may require changes to your website, content, Google Business Profile, citations, technical setup, or other digital properties. Refusing or delaying recommended changes may affect performance.

9. Google Business Profile Services

You remain responsible for ownership of your Google Business Profile and compliance with Google's policies.

We may assist with categories, services, descriptions, images, posts, business information, optimization, or other permitted profile activity.

Google may edit, suspend, verify, reject, restrict, or remove content or profiles. Those decisions are controlled by Google. We do not guarantee verification, reinstatement, rankings, profile visibility, or approval of any specific profile change.

10. Social Media Services

You are responsible for approving information, offers, claims, promotions, and sensitive content published on your behalf unless otherwise agreed in writing.

Platform availability, algorithm changes, account restrictions, moderation decisions, and account suspensions are outside our control. You remain responsible for complying with the policies of each social media platform.

11. Reviews, Testimonials, and Endorsements

Ellie Canty Design Services will not knowingly create fake customer reviews, impersonate customers, or knowingly publish deceptive testimonials. Clients may not instruct us to create, purchase, manipulate, or publish fake reviews or testimonials. Federal rules prohibit deceptive practices involving consumer reviews and testimonials, including certain fake or false reviews. FTC guidance also requires endorsements to reflect honest opinions and experiences and requires disclosure of material relationships when applicable.

You are responsible for ensuring testimonials, endorsements, influencer relationships, incentives, and review campaigns supplied or directed by you comply with applicable law.

12. Advertising Claims

Clients are responsible for ensuring factual advertising claims they ask us to publish are truthful and supported by appropriate evidence. Advertising claims must not be deceptive or unfair, and claims generally must be supportable. We may refuse to publish claims that appear misleading, unlawful, unsupported, defamatory, or otherwise inappropriate.

13. Website Design

Website projects may depend on WordPress, themes, plugins, hosting providers, domain providers, APIs, page builders, third-party applications, or other software. Unless specifically included in writing, website services do not include indefinite technical support, hosting, domain registration, cybersecurity monitoring, legal compliance audits, accessibility certification, plugin licensing, or ongoing maintenance. Third-party software may change, stop working, become incompatible, increase prices, or discontinue features.

14. Accessibility

We may make reasonable efforts to follow accessibility practices when included in the project scope. Unless specifically stated in writing, website design services do not constitute a legal accessibility audit, certification, or guarantee of compliance with any particular accessibility law or technical standard. Clients remain responsible for maintaining accessible content and reviewing ongoing accessibility needs as their website changes.

15. Legal and Regulatory Compliance

Marketing and design services are not legal advice.

You are responsible for obtaining appropriate legal advice regarding:

• privacy notices;
• accessibility;
• advertising claims;
• contests;
• sweepstakes;
• promotions;
• subscriptions;
• refund policies;
• industry-specific regulations;
• intellectual property;
• email marketing;
• SMS marketing;
• customer data; and
• other legal obligations applying to your business.

16. Payments

Prices will be stated on the applicable service page, proposal, invoice, checkout page, or written agreement. Payment terms may vary by service. Unless another arrangement is confirmed in writing, payment is due according to the invoice or checkout terms presented to you. Work may be paused if payment becomes overdue.

You are responsible for applicable taxes, fees, transaction charges, or other amounts identified at checkout or on an invoice.

17. Deposits

A deposit or initial payment may be required before work begins.

Unless otherwise stated in the applicable agreement, deposits compensate for reserved project time, onboarding, planning, research, administrative work, or work already performed. The refundability of a deposit will be governed by the specific proposal, invoice, checkout terms, or service agreement.

18. Recurring Services

Some services may be offered on a monthly or recurring basis. Recurring services continue until canceled in accordance with the applicable agreement.

The applicable service description or agreement should specify:

• billing frequency;
• cancellation procedure;
• minimum commitment, if any;
• renewal terms; and
• services included.

Cancellation of future recurring work does not erase charges already earned or properly incurred.

19. Cancellations and Rescheduling

Appointment, consultation, and project cancellation policies may differ depending on the service.

Any service-specific cancellation or rescheduling policy presented when booking or purchasing becomes part of your agreement. If no separate policy is stated, please contact us as soon as reasonably possible if you need to reschedule.

20. Refunds

Refund eligibility depends on the specific product or service purchased.

Because customized marketing, consulting, strategy, design, research, and digital work may involve labor performed specifically for one client, completed work and work already performed may be nonrefundable except where required by applicable law or otherwise stated in writing.

Any specific refund policy shown on the applicable checkout page, proposal, invoice, or service agreement will control. Nothing in these Terms eliminates rights that cannot legally be waived.

21. Revisions

Revision allowances vary by service.

If revisions are included, the applicable agreement may specify:

• the number of revision rounds;
• what qualifies as a revision;
• the deadline for requesting revisions; and
• charges for additional revisions.

A revision generally means a reasonable modification to work already created and does not automatically include a completely new concept, new service, new project direction, or additional deliverable.

22. Project Changes

Requests outside the agreed scope may require additional fees or a new agreement.

Examples include:

• additional pages;
• new graphics;
• major redesigns;
• added platforms;
• new campaigns;
• new services;
• extensive rewrites;
• new integrations; or
• significant changes after approval.

We will seek approval before charging for material out-of-scope work.

23. Approvals

When you approve a design, website, advertisement, document, social post, marketing asset, or other deliverable, you accept responsibility for reviewing its content before final publication or production. Minor errors reported after approval may be corrected when reasonably possible, but substantial post-approval changes may require additional fees.

24. Printing and Physical Products

Colors displayed on a screen may differ from printed colors. Printed materials may also vary slightly due to paper, printing equipment, ink, manufacturing tolerances, garment material, or production methods. Clients are responsible for reviewing proofs before production when proofs are provided.

Once a physical item has entered production, changes may no longer be possible.

25. Third-Party Vendors

We may use third-party vendors or services in connection with a project.

Examples include:

• printers;
• hosting providers;
• domain registrars;
• payment processors;
• social media platforms;
• analytics services;
• email platforms;
• scheduling systems;
• stock asset providers;
• WordPress plugins; and
• software providers.

Third-party services are governed by their own terms and privacy policies.

Ellie Canty Design Services is not responsible for a third party's outage, suspension, policy decision, price change, service termination, data loss, or other independent action.

26. Intellectual Property — Client-Owned Materials

You retain ownership of intellectual property you owned before providing it to us.Providing materials to Ellie Canty Design Services grants us a limited license to use those materials as reasonably necessary to perform the agreed services.

27. Intellectual Property — Final Deliverables

Ownership of custom final deliverables depends on the applicable agreement.

Unless otherwise stated in writing, ownership rights intended to transfer to the client transfer only after all amounts due for the applicable deliverable have been paid in full. Third-party materials do not transfer beyond the rights allowed by the applicable third-party license.

Examples include:

• stock photographs;
• licensed fonts;
• templates;
• plugins;
• software;
• themes;
• music;
• video;
• illustrations; and
• licensed assets.

28. Working Files and Internal Materials

Unless otherwise agreed in writing, Ellie Canty Design Services retains ownership of internal working materials, reusable systems, processes, methods, templates, code libraries, research methods, frameworks, know-how, and unfinished concepts developed independently of the client's final deliverable.

29. Portfolio Use

Unless you request otherwise in writing before publication, Ellie Canty Design Services may display completed public-facing work in a portfolio, website, social media account, presentation, case study, or other marketing material. We will not knowingly disclose confidential client information merely for portfolio purposes

30. Confidential Information

Each party agrees to use reasonable care with confidential information received from the other party.

Confidential information does not include information that:

• is publicly available through no breach of obligation;
• was already lawfully known;
• is independently developed;
• is received lawfully from another source; or
• must be disclosed by law.

31. Passwords and Account Access

You may provide temporary access to accounts needed to perform services. You are responsible for maintaining secure credentials and changing passwords when appropriate. Do not send highly sensitive credentials through insecure channels when another secure method is available. We may decline to retain credentials after a project ends.

32. Website Tools and Generators

The website may provide free or paid calculators, generators, educational tools, assessments, worksheets, content generators, keyword tools, persona tools, marketing tools, or similar interactive resources.

These tools are provided for educational and planning purposes. Generated recommendations are based on the information entered and programmed decision rules. They should not be treated as guarantees of performance, legal advice, financial advice, or professional certification. You remain responsible for reviewing generated content before using or publishing it.

33. Training and Educational Content

Courses, downloads, videos, worksheets, training materials, and educational resources are provided for educational purposes.

Purchasing or completing training does not guarantee business growth, revenue, rankings, employment, certification, or any particular result unless expressly stated otherwise. Training content may not be copied, redistributed, resold, uploaded, republished, or shared outside the permitted license.

34. User Accounts

Certain services may require an account.

You are responsible for protecting your login information and for activity occurring through your account.

You may not:

• share paid accounts without permission;
• attempt to bypass access restrictions;
• interfere with course progression controls
• scrape protected material;
• reverse engineer protected functionality where prohibited by law; or
• provide another person unauthorized access to paid materials.

35. Acceptable Website Use

You may not use this website to:

• violate applicable law;
• transmit malware;
• attempt unauthorized access;
• interfere with website security;
• scrape or harvest data in violation of applicable rights;
• impersonate another person;
• submit fraudulent information;
• abuse forms or automated tools;
• infringe intellectual property rights; or
• disrupt the website or services.

36. Email Communications

If you voluntarily join our email list, you may receive marketing, educational, service, promotional, or business communications.

You may unsubscribe from marketing emails using the unsubscribe method provided. Transactional messages related to purchases, appointments, accounts, invoices, or services may still be sent when appropriate.

37. Privacy

Use of personal information is also governed by our Privacy Policy. Please review the Privacy Policy posted on elliecanty.com for information about how personal information is collected, used, stored, or shared.

38. Availability

We may change, suspend, update, or discontinue any website feature, free tool, product, training, or service. We do not guarantee uninterrupted access to the website. Maintenance, security events, hosting problems, software failures, third-party outages, or other circumstances may temporarily affect availability.

39. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and free informational resources are provided on an “as is” and “as available” basis.

We do not warrant that:

• the website will be uninterrupted;
• all information will always be current;
• every error will be corrected immediately;
• every third-party integration will continue to function; or
• use of a resource will produce a particular business result.

This section does not exclude warranties or rights that cannot lawfully be excluded.

40. Limitation of Liability

To the fullest extent permitted by applicable law, Ellie Canty Design Services will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or services where such damages may lawfully be limited. Any additional limitation applicable to a paid project should be stated in the applicable service agreement. Nothing in these Terms is intended to limit liability that cannot legally be limited under applicable law.

41. Indemnification

To the extent permitted by law, you agree to be responsible for claims arising from materials, instructions, representations, or unlawful content supplied by you, including claims alleging infringement, deceptive advertising, defamation, privacy violations, or unauthorized use of third-party property. This obligation does not apply to claims caused solely by our independent misconduct.

42. No Partnership or Employment Relationship

Nothing in these Terms creates a partnership, joint venture, employment relationship, fiduciary relationship, franchise, or agency relationship between the client and Ellie Canty Design Services unless specifically agreed in writing.

43. Force Majeure

Neither party will be responsible for delays caused by events reasonably outside that party's control, including severe weather, natural disasters, internet outages, power failures, government action, widespread platform outages, labor disruptions, war, civil disturbance, epidemics, or similar events. Payment obligations for work already completed are not canceled merely because a later force majeure event occurs.

44. Electronic Transactions

You agree that transactions may be conducted electronically where permitted. Florida law generally recognizes electronic records, signatures, and contracts and provides that an agreement may not be denied legal effect solely because it is electronic.

Electronic acceptance may include actions such as:

• checking an acceptance box;
• clicking an acceptance button;
• submitting payment;
• signing electronically;
• responding with written approval; or
• otherwise clearly agreeing electronically.

45. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules, except where federal law or another mandatory law applies.

46. Dispute Resolution

Before filing a lawsuit concerning a dispute arising from these Terms or services, the parties agree to make a good-faith effort to resolve the issue directly. Either party may provide written notice describing the dispute and the requested resolution. Nothing in this section prevents either party from seeking emergency injunctive relief or exercising a legal right that cannot be waived.

I recommend using a separate signed service contract if you want mandatory arbitration, a jury-trial waiver, class-action waiver, attorney-fee provision, or a specific Florida venue. Those provisions can have significant legal consequences and should be drafted for your actual business structure by Florida counsel rather than inserted casually into website Terms.

47. Consumer Rights

Nothing in these Terms is intended to waive or restrict any consumer right that cannot legally be waived. Florida consumer transactions may be subject to the Florida Deceptive and Unfair Trade Practices Act and other applicable consumer-protection laws.

48. Severability

If a court determines that one provision of these Terms is invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

49. No Waiver

Failure to enforce a provision of these Terms does not permanently waive the right to enforce that provision later.

50. Changes to These Terms

We may update these Terms from time to time. The revised Terms will be posted on this page with an updated “Last Updated” date.

Changes will apply prospectively unless applicable law permits otherwise. For an existing paid project, a signed project agreement will not be retroactively changed merely by changing these website Terms unless the agreement itself permits that change.

51. Contact Information

Questions about these Terms may be sent to:

Ellie Canty Design Services

801 Belle Glade Gdns

Belle Glade, FL 33430

United States

Phone: (561) 800-2374

Email: [email protected]

Website: elliecanty.com